Privacy Policy

1. Introduction

Welcome to ScoreGen AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://scoregen.ai and use our AI music generation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information You Provide

• Account Information: Name, email address, username, and password when you create an account
• Profile Information: Profile picture and any additional information you choose to provide
• Payment Information: Billing details and payment card information (processed securely through Stripe)
• Communications: Information you provide when you contact us for support

Information Automatically Collected

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on pages, click data
• Music Creation Data: Prompts, generated music metadata, creation history
• Cookies and Similar Technologies: We use cookies to enhance your experience and analyze usage

Information from Third Parties

• OAuth Providers: If you sign in using Google or other OAuth providers, we receive your basic profile information
• Payment Processors: Transaction confirmations from Stripe

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our AI music generation services
• Create and manage your account
• Process your transactions and send you related information
• Respond to your comments, questions, and provide customer support
• Send you technical notices, updates, security alerts, and support messages
• Send you marketing communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Improve and personalize our services
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

With Service Providers

We share your information with third-party vendors who perform services for us, such as:

• Payment processing (Stripe)
• Cloud storage and hosting services
• Analytics services
• Customer support tools

For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to:

• Maintain your account
• Comply with our legal obligations
• Resolve disputes and enforce our agreements
• Support our business operations

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, regular security audits, and restricted access to personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your personal information in a structured format
• Opt-out: Opt-out of marketing communications
• Restriction: Request restriction of processing of your personal information
• Objection: Object to our processing of your personal information

To exercise these rights, please contact us at [email protected]

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing your personal information
• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities
• Right to object to automated decision-making